Privacy Policy

Last updated: February 2025

Genrush Healthcare Pvt Ltd ("Genrush", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

1. Information We Collect

We collect information that you provide directly to us, including:

Personal Information: Name, email address, phone number, delivery address
Health Information: Prescription details, medicine orders, health conditions (for order fulfillment)
Payment Information: Payment method details (processed securely via payment gateways)
Device Information: Device type, operating system, unique device identifiers
Location Information: Precise or approximate location for delivery services

2. How We Use Your Information

We use the collected information to:

Process and fulfill your medicine orders
Connect you with partner pharmacies for delivery
Provide generic medicine alternatives and pricing
Communicate with you about orders, updates, and promotions
Improve our services and user experience
Ensure compliance with healthcare regulations

3. Information Sharing

We may share your information with:

Partner Pharmacies: To fulfill your orders
Delivery Partners: To deliver medicines to your location
Payment Processors: To process transactions securely
Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

5. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Opt-out of marketing communications
Withdraw consent at any time

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Prescription and order data may be retained as required by healthcare regulations.

7. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@genrush.in
Phone: +91 98765 43210
Address: Hyderabad, Telangana, India